Privacy Policy

Effective Date: 18 November 2025

1. Introduction

Welcome to touchstonehouse.co.za.

We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.

2. Information We Collect

When you visit touchstonehouse.co.za, we may collect two types of information:

1. 1. Personal information you voluntarily provide through our online lead capture form, such as:
    - - Name
      - Email address
      - Phone number
      - Interests or preferences related to 16 on Bree
      - Any other information you submit in your message
1. Usage information automatically collected through cookies and tracking technologies (e.g., Google Analytics), which may include:
  - - - IP address
    - - Browser type
    - - Time and date of visit
    - Pages viewed and interaction with content

3. How We Use Your Information

We use your information to:

- - Respond to your inquiries or requests
- - Provide you with information about 16 on Bree residences
- - Improve our website functionality and user experience
- Analyse website traffic and usage trends via Google Analytics

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data.
Cookies help us:

- - Recognise your device
- - Understand how you interact with our website
- Improve our website and services

You can control cookies through your browser settings or decline them via our cookie notice.
By continuing to use our site without changing your settings, you consent to our use of cookies.

5. Data Storage and Security

We take reasonable and appropriate technical and organisational measures to protect your information from:

- - Loss
- - Misuse
- - Unauthorised access
- - Disclosure
- - Alteration
- Destruction

Access to personal information collected via our website is restricted to authorised personnel only.

6. Your Rights

In terms of POPIA, you have the right to:

- - Request access to your personal information
- - Request correction of your personal information
- - Request deletion of your personal information
- Object to the processing of your personal information

To exercise any of these rights, please contact us via the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legislation.
The updated version will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Email: info@fwjk.co.za